Everyone I interacted with was very nice

It was easy to make an appointment online. I didn't get a call right away, so if you have something urgent, perhaps call them instead. They made sure my insurance covered my visit. I arrived right on time for my appointment and I was taken back immediately. Everyone I interacted with was very nice. I had a slight wait when waiting for someone to help me select my glasses but Tracy was worth the wait. She was honest about what looked good and what didn't. She wanted measurements to be precise. I haven't picked up my glasses yet but I assume they will be fine. If I have a bad experience with that, I will be sure to update my review.